Privacy Policy

Del Mar Health Care LLC, a provider of pediatric home care services, is committed to the responsible management, use, and protection of our patients’ personal information. This Privacy Policy explains our practices concerning the collection, use, and disclosure of your information through our interactions via SMS, email, phone calls, and online services.

Information Collection

We collect personal information in several ways:

Direct Interactions: When you provide information in person or through direct communications via phone or email.Through our Website: When you submit information via forms or interact with our services online.

Types of Information Collected:

We collect personal information necessary to provide and manage our pediatric home care services. This includes, but is not limited to:

Name and contact details (e.g., email address, phone number)Demographic and familial information (e.g., age of the child, name of the parent)Medical and health-related information (e.g., diagnosis of the child)Location details (e.g., street address, city, ZIP/postal code)Insurance information (e.g., Medicaid or private insurance details)Any other information as required for your services with us or to respond to your inquiries.

Purpose of Collection:

The collected information is used to:

Schedule and manage appointments.Facilitate communication regarding our services.Process insurance claims and verify coverage.Improve our services and website interactions based on user feedback.Comply with legal, regulatory, and healthcare-specific requirements, including HIPAA.

Use of Information

Your personal information is used to:

Deliver and enhance the healthcare services we offer.Communicate with you about your care and services you have requested.Manage our internal operations and administrative functions.Comply with legal, regulatory, and contractual requirements.

We may also use your information to contact you by SMS, email, or phone with automated communications about any of the following:

Two-factor authentication: Any authentication, verification, or one-time passcodes.Account notification: Standard notifications for account holders, relating to and being.Customer care: All customer interaction, including account management and customer support.Delivery notification: Information about the status of the delivery of a product or service.Fraud alert messaging: Messaging about potential fraudulent activity on the account.Marketing: Any communication with marketing and/or promotional contentPolling and voting: Requests for surveys and voting for non political arenas.Service announcements: Any informational message that's meant to raise awareness about an important issue.Security alert: A notification that the security of a system, either software or hardware, was compromised in some way. This may mean you need to take action.

Any of your information collected on our website will never be sold to a 3rd party.

HIPAA Compliance

As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain physical, administrative, and technical safeguards to ensure the confidentiality, integrity, and security of your protected health information (PHI).

Sharing and Disclosure

Del Mar Health Care LLC does not sell or rent your personal information. We may share your informnation:

With other healthcare providers as part of coordinated care efforts.To comply with legal obligations, respond to governmental inquiries, or as necessary for legal proceedings.

Communications Preferences

You may receive communications from us via SMS, email, or phone call. You can customize your communication preferences and opt-out of communications by:

Sending “STOP” in response to an SMS.Clicking “unsubscribe” in an email.Informing us during a phone call.

Data Security

We are committed to protecting your information and have implemented stringent measures tailored to safeguard your PHI, in accordance with HIPAA and other relevant laws.

Data Breach Notification

In the event of a data breach involving your PHI, we will notify you without unreasonable delay and in no case later than 60 days from the discovery of the breach. We will also communicate the nature of the breach, the categories of information involved, and the recommended measures you should take to protect yourself from potential harm. Notification will be provided via email or direct communication, as appropriate.

Patient Rights

Under HIPAA, you have the right to access and control your PHI. This includes the right to:

Request access to and copies of your records.Request corrections to your records if they are inaccurate or incomplete.Request restrictions on certain uses and disclosures of your PHI.Receive an accounting of disclosures of your PHI made by us for purposes other than treatment, payment, or healthcare operations.

Changes to this Policy

We may update this Privacy Policy to reflect changes to our practices. If we make any significant changes, we will notify you through your registered email or via a prominent notice on our website.

Contact Information

For any questions about this Privacy Policy or our privacy practices, or to exercise your rights over your personal information, please contact us at:

Del Mar Health Care LLC

1123 Bentley Estates Dr

Dacula, GA 30019

(470) 800-6336

[email protected]

Effective Date: April 18, 2024

Testimonials

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Jane Doe

I cannot express enough gratitude for the exceptional care provided by [Your Company Name].

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Jane Doe

I've been receiving telehealth services from [Your Company Name] for my chronic condition, and it's been a game-changer.

Our Team

Our exceptional team at [Your Company Name] is the heart and soul of our home healthcare services. Comprising skilled nurses, dedicated caregivers, and experienced healthcare professionals, our team is united by a shared passion for providing the highest level of care to our patients. Each member of our team brings a wealth of knowledge, expertise, and a commitment to delivering compassionate and personalized care.

FAQS

How do I know if home healthcare is right for me or my loved one?

Home healthcare is an excellent choice when you or your loved one requires medical care, therapy, or assistance with daily living activities but prefers to remain in the comfort of your own home. It is suitable for individuals of all ages, including seniors, those recovering from surgery or illness, or individuals with chronic conditions. Our team conducts a comprehensive assessment to determine the specific needs and create a personalized care plan, ensuring that home healthcare is the right fit for your situation.

What types of services do you offer in home healthcare?

We offer a wide range of home healthcare services, including skilled nursing care, medication management, wound care, physical therapy, occupational therapy, speech therapy, and assistance with activities of daily living. Our services are highly customizable, and we work closely with you to tailor a care plan that addresses your unique needs and goals, promoting a faster and more comfortable recovery in the familiar environment of your home.

How do I arrange for home healthcare services, and what are the costs involved?

Arranging home healthcare services with us is simple. You can start by contacting our team through our website or by phone to schedule an initial assessment. During this assessment, we'll discuss your needs and develop a personalized care plan. As for costs, they can vary depending on the services required and your insurance coverage. We work with various insurance providers and can help you understand your options. We are also committed to offering affordable solutions and can discuss payment plans and financial assistance if needed to ensure that you receive the care you deserve without financial strain.

Licensed and Insured

Contact Us

Phone: (470) 800-6336

Email: [email protected]

Fax: (888) 494-1641

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Privacy Policy

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Contact Us

Phone: (470) 800-6336

Email: [email protected]

Fax: (888) 494-1641

Site Map

Home

About

Services

Contact

Privacy Policy

Terms and Conditions